Contact 1X Store
Need help with your Free Fire Diamond order, payment verification, Player ID, or order status?
Our support team is here to assist you.
Customer Support
Email:
1xstore204@gmail.com
When contacting us regarding an existing order, please include:
- Your Order ID
- Free Fire Player ID
- Mobile Number used for the order
- Selected Diamond Package
- Payment Method
- Payment transaction/reference details if applicable
This helps us review your order more quickly.
Payment Support
If you have already made a payment but your order is still awaiting verification, please make sure that:
- The correct amount was transferred.
- Payment was sent to the account shown during checkout.
- A clear payment screenshot was uploaded.
- The transaction/reference number is visible where applicable.
Please do not make a second payment for the same order unless our support team asks you to do so.
Incorrect Player ID
If you entered the wrong Free Fire Player ID, contact us as soon as possible at:
If the Diamond Top-Up has already been processed or delivered to the Player ID provided by you, we may not be able to reverse or recover it.
Contact Form
You may also use the website contact form to send us your query.
We will review customer support requests and respond as soon as reasonably possible.